Healthcare Providers

doc-patientHow to Refer a Patient

Physicians can refer patients to Hospice of the Upstate 24 hours a day, seven days a week, in the following ways:

  • Direct Line to our Admission Specialist (Monday – Friday 9am to 5:30pm)
    864-328-1959
  • Referral Fax Line
    864-328-1975
  • After Hours Assistance with Referrals
    864-224-3358
    1-800-261-8636

Admission Process

  • Admission to Hospice of the Upstate begins with a phone call from the patient, a family member, friend, physician, or any other healthcare provider.
  • An Admission Coordinator will ask for general information and permission to contact the patient’s personal physician to see if they are eligible for hospice.
  • A time will be arranged for one of our admission nurses to visit with the patient and his or her family to explain our services and how we can help.
  • Once the patient is admitted, Hospice of the Upstate takes care of the rest.

What does hospice provide?

In short, we take care of everything to keep our patients comfortable. Hospice pays for everything related to a patient’s life-limiting illness, including medications and durable medical equipment. We also provide 24 hours a day, seven day a week caregiver support.

Our specially trained staff include:

  • Physicians
  • Pharmacists
  • Nurses
  • Aides
  • Social workers
  • Chaplains
  • Volunteers
  • Bereavement counselor

veteransVeterans Program

As American heroes are honored daily for their military service, it’s important to remember that they also deserve recognition and compassionate care when dealing with a serious illness.

The National Hospice and Palliative Care Organization in collaboration with the Department of Veterans Affairs created We Honor Veterans to empower hospice and other healthcare providers across America to meet the unique needs of seriously ill Veterans and their families.

We-Honor-Veterans-Logo318pxHospice of the Upstate is a proud to be a part of the We Honor Veterans program. There are several ways this program has helped enhance the care our Veterans receive while facing a serious illness.

  • Help understand the unique needs of Veterans and their families
  • Educate our staff and communities about caring for Veterans facing serious illness
  • Coordinate care with VA and other healthcare organizations
  • Commit to providing the best quality health care

For more information or for an informational visit please call 864-328-1949.

pedsPEDS Program

Hospice of the Upstate’s Pediatric Program helps families find strength and courage when their children face serious and life-threatening illnesses. Our specially trained pediatric team, along with your child’s existing health care providers will develop a plan of care specific to the needs of your child. Along with the health care team, Hospice of the Upstate addresses the social and spiritual concerns of your children and family. Utilizing our comprehensive care team, we enable children and their families to spend special time together knowing we are there to support them 24 hours a day, 7 days a week.

For more information or for an informational visit please call 864-328-1949.

in-serviceIn-Services From Our Clinical Education Liaison

Hospice of the Upstate is committed to support the surrounding counties and Northeast Georgia’s healthcare providers as they learn more about hospice care for their patients who are living in their final months of life.

If your practice, physician group, nursing or assisted living facility would be interested in learning more about our opportunities for education please contact our Clinical Education Liaison, Kelly Culpepper, RN, BSN at 864-933-3976. If you do not see a topic that you suits your organization’s needs please call, we are happy to customize a presentation that works for you and your staff.

Some of the topics she currently addresses:

For Physicians

  • Pain Management
  • Symptom Management
  • Communication Management

For Nursing and Assisted Living Facilities

  • Hospice Care 101
  • Pain Management
  • Symptom Management
  • Communication Challenges
  • Delirium
  • Cultural Dimensions of Care
  • Alzheimer’s
  • Grief and Bereavement